I send out appointment reminders via Email and Text to ensure clients remember their appointment.
Due to inconsistency with no calls and no shows, a 24 hour cancellation by either call or text is required. If you do not call or text to cancel within 24 hours of your existing appointment, 1/2 of the original service will be applied in order to re book a new appointment.
If you have given a deposit to book your appointment and do not give a 24 hour cancellation of your existing appointment by either call or text your deposit will not be refunded.
I understand emergencies and unexpected events may occur at any given time in our lives. I offer a one time pass that will excuse the 24 hr cancellation policy. This includes being sick. If you are sick I cannot perform a service on you and I will send you home if you come in sick. This is only offered as a one time pass. Thank you for understanding that my time is as valuable as your time.